Shipping Policy
Last updated: 24 June 2026
Order Processing
All orders are processed within 1-3 business days.
Custom and personalised items may require additional production time before dispatch. If your order includes custom text, uploaded artwork, or a bulk request, production time may vary depending on the details provided.
United Kingdom Shipping
We offer free standard shipping on orders delivered within the United Kingdom.
UK orders are typically sent using Royal Mail tracked services. For larger, heavier, or bulk orders, we may use DPD or another suitable courier service.
Estimated delivery time after dispatch:
2-5 business days.
Delivery times are estimates and may vary depending on courier operations, seasonal demand, and local delivery conditions.
International Shipping
We ship to selected international destinations.
Shipping costs for orders outside the United Kingdom are calculated at checkout based on the delivery address and order size.
International delivery times vary depending on destination, courier service, and customs procedures.
Customs, Duties & Import Charges
For shipments outside the United Kingdom, customers are responsible for any additional charges imposed by the destination country, including customs duties, import taxes, VAT, sales tax, customs clearance fees, or handling charges.
These charges are not included in the product price or shipping cost shown at checkout.
Delivery Delays
While we aim to meet estimated delivery times, delays caused by courier services, customs authorities, incorrect address details, or circumstances outside our control may affect delivery.
If your order has not arrived within the expected timeframe, please contact us and we will help check the status of your shipment.
